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Cancellations


Whole and part orders can be cancelled by telephone anytime right up to the time of despatch, unless your items have been specially ordered (including unusual quantities). 


Once the item has been despatched it becomes your responsibility to return an order or item in an unmarked and resaleable condition before we can issue a refund to you. Please note that postage charges cannot be refunded. Also please note that this only applies to individual customers. Groups or organisations ordering on account are bound by legal contract once an order has been placed.


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